Terms of Use

Effective Date: 2 November 2026

1. These Terms

These Terms apply to the Dog Owner Pro and Cat Owner Pro websites (dogownerpro.com, catownerpro.com) and mobile apps (together, “Owner Pro”), operated by Dog Breeder Pro B.V. (“we,” “us,” or “our”), registered in the Netherlands. By using Owner Pro you agree to them. Our Privacy Policy at https://dogownerpro.com/fr/privacy/ is part of these Terms.

2. About the Company

Dog Breeder Pro B.V. Keizerstraat 19 3512 EA Utrecht The Netherlands

Contact: support@dogownerpro.com

3. What Owner Pro Is

A free directory and app for finding dog and cat breeders, viewing their kennel or cattery websites and the animals they choose to show, contacting and messaging them, applying for a puppy or kitten, following your application, and keeping your own pets’ records, photos and documents in one place. Breeders publish their listings and websites from our breeder software, Dog Breeder Pro and Cat Breeder Pro.

Owner Pro is free. There are no subscriptions, purchases or fees for owners.

4. Age and Accounts

Anyone can browse. You must be 18 or older to create an account or contact a breeder, whether through a listing or through a form on a breeder’s website.

You need an account to message breeders in the app, apply through a listing in Owner Pro, follow your application, and keep your pets’ records. You don’t need one to browse, or to use a form on a breeder’s own website. Sign up with email and password, or with Apple or Google, whose terms then also apply.

Give accurate information and keep it current; breeders rely on it. Keep your password confidential, and tell us if you think someone else has used your account. Accounts are personal: one per person, not shared.

You can delete your account at any time from settings or by email. Applications and messages you have sent stay with the breeders who received them.

5. Breeders and Listings

Listings are the breeder’s, not ours. Everything in a listing or on a kennel or cattery website is provided by the breeder and has not been checked by us. We do not verify breeders, their registrations, health testing or practices. A listing is not a recommendation or endorsement.

We are not a party to your dealings with a breeder. Any enquiry, application, message, reservation, deposit, sale, contract or dispute is between you and the breeder. We don’t take payments for it and are not responsible for what either side does or says.

Reporting a listing. If a listing seems inaccurate, misleading or involves mistreatment of animals, tell us at support@dogownerpro.com. We may remove listings that breach our breeder terms, but we are not obliged to investigate every report.

6. Enquiries and Applications

When you submit a form, we deliver it to the breeder and store a copy in their account. The breeder decides whether and how to respond; we don’t guarantee a reply. You confirm that what you submit is accurate and that you may share any information in it about other people, such as your household.

Application status. For applications made through a listing in Owner Pro, we show you the status the breeder has recorded. The breeder sets it; we don’t check or guarantee it. An “approved” status, a place on a waiting list, or any other status is not a contract with the breeder or with us. Forms sent through a breeder’s own website show no status.

7. Messaging Breeders

How it works. You can message breeders in the app, and breeders you deal with can message you, in the app or by email from their kennel or cattery address. If you reply by email, your reply and any attachments go into the breeder’s account.

Privacy. Messages are encrypted in transit but not end-to-end. Our team reads them only when one is reported, when you ask for help, to investigate abuse or a security problem, or when the law requires it.

Chat rules, reporting and blocking. We have zero tolerance for objectionable content and abusive users. You agree to our chat rules before you chat, and every message must follow Section 8. A filter refuses messages that contain certain words and tells you which word, so you can change it. You can block a breeder, and report a message or a person from the conversation. We review reports promptly, may remove messages or suspend or close accounts, and tell you what we decided. If you disagree with a refused message, a removal or a suspension, email support@dogownerpro.com within 6 months. Anyone can report illegal content or abuse to that address, with or without an account.

Stay safe. We don’t verify breeders or their claims, and nothing agreed in chat, including a reservation, deposit or contract sent as a file, is an agreement with us. Before you pay, confirm who the breeder is, for example by visiting or holding a video call. Be wary of requests to pay by gift card, cryptocurrency or a transfer to a personal account. If you have lost money, contact your bank and the police.

8. Acceptable Use

Don’t:

Submit false or misleading information, or impersonate anyone
Harass, threaten or abuse breeders or anyone else
Send hateful, sexual or illegal content, or scam anyone
Send spam, advertising or unsolicited offers
Keep messaging someone who has asked you to stop, or get around a block or suspension
Send malware, or other people’s personal information without their permission
Scrape or collect listings or contact details by automated means
Use breeders’ contact details for anything other than a genuine enquiry about their animals
Interfere with the service or attempt unauthorised access
Use Owner Pro for anything illegal or that harms animals

We may suspend or close accounts that break these rules, with notice where we can.

9. Your Pets’ Records

Your content. The pet profiles, photos, videos, documents, notes and reminders you add belong to you. You allow us to store, process and back them up to run Owner Pro. Keep your own copies of anything important.

Records from a breeder. A breeder may send you a pet’s profile, photos, documents and pedigree. The breeder is responsible for their accuracy, not us.

Reminders and health. Reminders may not always arrive, so you remain responsible for your pet’s care. Owner Pro is not veterinary advice; always ask your vet.

10. Content and Intellectual Property

Listings, photos, pedigrees and website content belong to the breeders who published them. You may view them to find and contact a breeder, not copy or republish them. Owner Pro itself, including its software, design and trademarks “Dog Owner Pro” and “Cat Owner Pro”, belongs to Dog Breeder Pro B.V. We grant you a limited, revocable licence to use it for its intended purpose.

11. Mobile Apps

The apps are subject to the Apple App Store and Google Play terms as well as these. Apple and Google are not parties to these Terms and are not responsible for the apps; contact us, not the store, for support. The app may ask to send notifications, and to use your camera, microphone, photo library and files so you can add photos, videos and documents to your pets’ profiles and messages. You control these in your device settings. Some updates may be required to keep using it.

12. Availability

We may change, suspend or discontinue any part of Owner Pro at any time and can’t guarantee uninterrupted access.

13. Disclaimers and Liability

Owner Pro is provided “as is” without warranties of any kind, including as to the accuracy of listings or the suitability of any breeder. To the fullest extent the law allows, we are not liable for loss or damage arising from your use of Owner Pro, any listing, website, message or reminder, or your dealings with a breeder, including any deposit, animal or contract. As Owner Pro is free, our total liability to you is limited to €100. Nothing here limits liability for fraud or wilful misconduct, or your statutory consumer rights.

14. Changes to These Terms

The current version is always at https://dogownerpro.com/fr/terms/ with its effective date. Continued use after a change means you accept it.

15. Disputes and Governing Law

Email support@dogownerpro.com first and we’ll try to sort it out. These Terms are governed by Dutch law. EU consumers may bring a claim at home or in the Netherlands; UK consumers where they live; business users in the courts of Utrecht. EU consumers can also use the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/.

16. General

If any part of these Terms is invalid, the rest still applies. Not enforcing a right doesn’t waive it. The English version prevails over any translation. We may assign these Terms in a merger, acquisition or sale of assets.

17. Contact Us

Dog Breeder Pro B.V. Keizerstraat 19 3512 EA Utrecht The Netherlands

Email: support@dogownerpro.com